I spent most of the day yesterday dealing with an internet provider who has no idea what good customer service is. I've been round the horn with these people, trying to get my service up and functional, and apparently I'm expecting too much. Gosh, how was I to know I was such a bother?
I'm certain the most often-heard words by Charter cable's customer "service" reps are, "I need to speak to your supervisor." And the attitude with which they respond to that statement is shocking... they become defensive and pretty much tell you no. WHAT?!? No, I may not talk to your supervisor? Hey, kid, that's what supervisors are FOR. To talk to. That's it. Put them on the phone now.
The job of Supervisor must be the easiest job on Earth. All you do is talk on the phone.
The task of packing to move is an interesting evolution. At first, you're orderly and careful. Each cabinet goes in a different box, categorized meticulously. Then, when you start running low on packing supplies, you modify the way you wrap things. Then the calendar kicks in and starts modifying your entire approach. By the day before the move, you're throwing anything you can find into any box, promising to sort it all out on the other end.
Now I'm sorting. This sucks. I reassembled a desk last night, but couldn't find the packet of screws from the disassembly... which I ended up just throwing into "some box" when I was packing. So I cobbled it together with screws from my supply box, which I had to unpack from a box in the garage...
Unpacking is an ADD-sufferer's nightmare.